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Patterdale Lodge Group Practice
 Patterdale Lodge Group Practice

Patterdale Lodge
Tel: 01925 227111
High Street Surgery
Tel: 01744 624980
Burtonwood Surgery
Tel: 01744 624948
General Data Protection Regulation
 
 

From 25th May 2018, General Data Protection Regulation (GDPR) and the Data Protection Act (DPA) of 2018, comes into force, replacing the Data Protection Act of 1998.

 

The aim of the GDPR is to protect all EU citizens from privacy and data breaches in an increasingly data-driven world that is vastly different from the time in which the original DPA directive was established. Although the key principles of data privacy still hold true to the previous directive, many changes have been propose to the regulatory policies.

Ourprivacy notices and leaflets can be found in "Our Documents" Section

 
 
 
 
 
Confidentiality


How we keep your records confidential

 

If you have any questions on confidentiality please speak to a member of our Management Team.

 

 

 

 

 

Zero Tolerance Policy

This Practice operates a zero tolerance policy towards aggressive & abusive behaviour. Failure to respect this policy may result in removal from our practice list.

The Doctors, Staff and other healthcare professionals who are caring for you, keep records about your health and any care or treatment you receive from the NHS.

Your records are kept in a safe place in the surgery both on computer and on paper files. Receptionists and secretaries are responsible for keeping your records in order and will, from time to time access your records.
On the rare occasion you may be receiving care from other people such as Social Services. We may need to share some information about you so that we can work together for your benefit. We will only pass on information about you if they have a genuine need for it. There may also be other agencies that may ask for information but we cannot give details without your signed consent.

We will not, without good reason…… 

Discuss your medical details with anyone, unless we are certain of who we are talking to and the reason for disclosing the information is in your best medical interests. 

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